A Southwest Airlines flight attendant who was assaulted by a passenger at Sacramento’s Lindbergh Field was hospitalized, the Los Angeles Times reported.
Jeff Kinne, a company spokesman, told the Times that the Southwest Employees Involved Crime Response Team took a woman into custody Monday afternoon, after Kinne said she punched the Southwest employee in the head, knocking him unconscious.
He told the Times the woman asked an aircraft attendant to give her a bottle of water, and once she was alone with her from down the aisles, she used the flight attendant’s phone to call her husband and claim that she wanted to go to the airport police and deal with the situation herself.
After she verbally assaulted flight attendant, the employee told authorities she punched him in the head and knocked him unconscious, and reported the incident to police, Kinne said. The employee sustained injuries to his face and head, but did not require medical treatment.
The airline spokeswoman said the employee was “embarrassed” by the incident, but he cooperated with authorities and did not wish to pursue charges.
“This was a complete aberration that we don’t expect to reoccur, and our customer relations and safety teams are contacting the employee,” Kinne said.
The airline is monitoring the employee for any lingering effects of the incident.